Privacy Policy

Scope

This Privacy Policy applies to the ProxyNesia website, dashboard, support channels, APIs, and proxy services. It does not cover third-party websites or services that you access through our network.

Information we collect

• Account and contact information you provide, including Telegram identity details and email address.
• Billing, subscription, and transaction records. Payment processors may collect additional payment information under their own privacy policies.
• Security and operational metadata such as login time, source IP, device or browser information, API usage, bandwidth totals, and service errors.
• Support messages and information you voluntarily send to our team.

Proxy traffic and logging

ProxyNesia is designed as a no-request-log service. We do not intentionally retain the content of proxied traffic, browsing history, request bodies, or destination URLs.

We may process limited, short-lived technical metadata required to route traffic, prevent abuse, enforce limits, troubleshoot failures, and protect the network. This operational data is minimized and retained only as long as reasonably necessary.

How we use information

• Provide, operate, maintain, and improve the service.
• Authenticate users, manage subscriptions, provision proxies, and deliver support.
• Detect fraud, attacks, unauthorized access, and violations of our Acceptable Use Policy.
• Meet legal obligations and enforce our agreements.

Sharing and subprocessors

We do not sell personal information. We may share only the data necessary with infrastructure, hosting, authentication, analytics, communication, and payment providers that help us operate ProxyNesia.

We may disclose information when required by applicable law, a valid legal process, or when necessary to protect users, the public, ProxyNesia, or our network partners.

Retention and security

We retain account and transaction records for as long as your account is active and as required for security, accounting, dispute resolution, or legal compliance. Data that is no longer required is deleted or anonymized.

We use technical and organizational safeguards appropriate to the sensitivity of the data. No internet service can guarantee absolute security.

Your choices and rights

• You may request access, correction, export, or deletion of personal information, subject to applicable legal exceptions.
• You may stop receiving optional communications and revoke connected-account permissions where supported.
• You may contact us to object to or restrict certain processing when applicable law provides that right.

International processing and changes

ProxyNesia operates globally. Your information may be processed in countries with different data-protection laws, using safeguards required by applicable law.

We may update this policy as the service or law changes. Material changes will be communicated through the website, dashboard, or our official channels.